Bilingual Re-Marketing CSR (contract)
Summary
| Title: | Bilingual Re-Marketing CSR (contract) |
|---|---|
| ID: | 1344 |
| Client: | Toyota Financial Services |
| Location: | Markham, ON |
Description
Bilingual Customer Service Associate – Re-Marketing
About Toyota Financial Services
Toyota Financial Services (TFS) provides retail, leasing and wholesale financial services to Toyota, Lexus, and Scion dealerships and customers across Canada. TFS is a member of Toyota Financial Services Corporation (TFSC), a wholly-owned subsidiary of Toyota Motor Corporation in Japan with the Canadian operation headquarters in Markham, Ontario.
Role Description:
Count on Toyota Financial Services to deliver the superior service and quality that you've come to know and expect from the Toyota family. You can help us make it happen.
Responsibilities
We thank you for your interest in Toyota Financial Services. Only those candidates selected for an interview will be contacted. No Agencies please.
About Toyota Financial Services
Toyota Financial Services (TFS) provides retail, leasing and wholesale financial services to Toyota, Lexus, and Scion dealerships and customers across Canada. TFS is a member of Toyota Financial Services Corporation (TFSC), a wholly-owned subsidiary of Toyota Motor Corporation in Japan with the Canadian operation headquarters in Markham, Ontario.
Role Description:
Count on Toyota Financial Services to deliver the superior service and quality that you've come to know and expect from the Toyota family. You can help us make it happen.
Responsibilities
- Work lists daily, calling for late return of vehicles at lease end (includes skip tracing, review of credit bureaus and working with bailiffs)
- Work with customers/insurance companies to get vehicles repaired
- Work with dealers to get vehicles returned or paid out in full at lease end
- Call to collect excess kms, wear and tear charges, bailiff and repair fees
- Process all incoming paperwork (ie condition reports) and respond to customers/lawyers by letter when required
- Work with auctions to ensure vehicle is transported promptly
- A university degree in a business discipline
- Superior communication skills, Bilingual in English and French
- Negotiation and dispute resolution skills
- Intermediate level skill level in Microsoft Office applications
We thank you for your interest in Toyota Financial Services. Only those candidates selected for an interview will be contacted. No Agencies please.
This opening is closed and is no longer accepting applications
