Our client, Bayshore HealthCare is one of the country’s leading providers of home and community health care services and is a Canadian-owned company. With over 100 locations across the country, including 60 home care offices, 13 pharmacies, and 65 community care clinics, Bayshore has more than 12,000 staff members and provides care to over 200,000 clients. Our goal is to enhance the quality of life, well-being, dignity, and independence of Canadians of all ages. Bayshore HealthCare has been a recipient of Canada’s Best Managed Companies award since 2006.

We’re looking for someone who will have the ability to manage multiple HR deliverables in a fast-paced environment while balancing the needs of the branch and field employees. This individual must be a self-starter with a client-first attitude and will provide the full spectrum of human resources duties and office operation activities at the Branch Offices in Hamilton and Brantford.

DUTIES AND RESPONSIBILITIES

• Act as supervisor to branch Human Resources and Administrative Personnel.
• Hire and recruit Field employees including handling telephone and written inquiries relating to hiring & selection.
• Assist with the recruitment and selection of Administrative and/or Supervisory employees as requested by the Area Director.
• Manage Workers Compensation claims documentation including filing reports, follow-up activities; participate in the development of modified work programs as requested.
• Schedule and arrange Information Sessions; conduct specific parts of the Information Session, such as payroll; prepare photo identification cards for Field employees.
• Work in collaboration with the Client Service Manager (CSM) to ensure contracted (guaranteed hours, full-time, part-time) Field Employees are working sufficient hours to minimize top-up/meeting the requirements of the Guaranteed Hours (full-time or part-time) Contracts.
• Participate in or lead the Health and Safety Program as directed by the immediate supervisor.
• Handle all payroll and benefits-related inquiries and assist employees to complete forms.
• Maintain Field employee human resources files such that all required documentation, including copies of current professional registration, probationary and annual performance reviews, supervisory reports and continuing education documentation are included.
• Maintain past Field employee human resources files in conjunction with the immediate supervisor and ensure that final performance reviews and/or exit interviews are included.
• Coordinate or delegate and follow through with employee engagement activities for branch and field employees.
• Plan and conduct N95 Mask Fit-Testing either during orientation of the field employees or during blitzes.
• Conduct and participate in branch committees such as Community Outreach, Social and Employee Advisory Committees.
• Assist with discipline and counseling of employees as requested.

QUALIFICATIONS

• Completion of a recognized Human Resources Certificate or Diploma program.
• 3-5 years of human resources experience, with emphasis in the areas of recruitment, performance management and claims management.
• Working towards CHRP designation will be considered an asset.
• Current knowledge of provincial legislation relating to Employment Standards, Human Rights, Workplace Health and Safety, and Labour laws.
• Exceptional interpersonal skills and ability to handle difficult situations in an objective consistent format
• Ability to work independently and as part of a team
• Competency in keyboarding and Windows software
• Ability to operate all standard office equipment
• Commitment to continued learning.