You are the link. The glue. The doer. The connective tissue between the agency and the client, in the trenches every day. Without you nothing’d get done.

We are looking for a detail-oriented Account Excecutive with 2+ year experience who can ensure flawless execution of our client’s projects from start to finish. Experience managing a project is a must. You will need to be able to instill a high level of confidence and a strong working rapport with clients and internal stakeholders to be successful in this position. In short, you can totally deliver. You have a keen eye for detail. You are a go-getter. Best of all, your head is always in the game.

In this role you will:

• Ensure the flawless execution of a client project by providing superior support and ongoing communications on all aspects of the project.
• Manage projects from start to finish, earning the confidence of and developing strong working rapport with Clients and other internal Agency team members.
• Develop a complete and accurate timeline for each client project using program and execution details.
• Act as the internal liaison between the Creative team and Account Group to ensure alignment with overall plan and any changes as they occur.
• Assist Account Supervisor with set up, break down and execution on client internal events.
• Keep stakeholders up to date on agreed to revisions to the critical path through ongoing communications internally and to the client.
• Provide exceptional service, same day response to inquiries and appropriate follow-up and follow-through on all commitments.
• Ensure all projects are delivered using approved processes and protocols.
• Must be comfortable with in person client interaction.
• Ensure changes to projects are completed on time and proofread for overall accuracy versus request.
• Ensure appropriate sign offs are secured internally and with the client.
• Manage all project financials including client estimates, reconciliation and billing.
• Be an example of the agency’s superior Account Service standards.

Skills and experience:

• Minimum of 2 years at a marketing services agency or studio
• Advanced skills in Excel, Word and PowerPoint
• Bachelors Degree
• Excellent organization and time management skills
• Meticulous eye for detail to ensure flawless delivery
• Team player
• Exceptional communication skills, written and verbal
• Strong interpersonal skills
• Hardworking and flexible

About Armstrong

Be real. Be relevant. Be relentless. That’s what Armstrongers do.

Bring your best, authentic self to a progressive, future-facing marketing agency where curiosity, creativity and courage are celebrated non-stop; where storytelling and tech play nice together; and where opportunity knocks every day.

Armstrong is 49 unique and inspiring individuals based in Toronto and New York, 100% committed to challenging the status quo. As an Armstronger you can expect respect, trust and support (because everybody wants and deserves that) and real career opportunity (because you want to grow and we want to see you do it).

Armstrong THRIVES on diversity…let us know if you need an accommodation at any point.  We'd be honoured to explore whether our team is a great home for you